iTAK (Apple)/ATAK (Android)

To start sharing your location open the application. To stop sharing your location close the application. Your location will only be shared when it says CONNECTED in the lower righthand corner and you have a channel that says it shares its location in the channel description. Having the aircraft or vehicle channels open will not share a user’s location. However, the WFTAK All-Users channel does share your location, and more than one channel may be open at a time.

You are connected if you see the word CONNECTED in the lower righthand corner of the screen. If you see NOT CONNECTED in red you are not connected to the WFTAK server. Check your server connection and/or your device connectivity.

1.  If everything looks normal and your password or username has not changed, try restarting the iTAK application.
2. If you have changed your password, you will need to update the password on your device to connect to the network.
   •  Click on the Settings icon in the upper left (gear wheel)
   •  Select Network
   •  Select Servers (Manage TAK servers)
   •  Select the WFTAK server
   • Click Edit in the upper righthand corner and type in your username (email address), new password, and connect.

Verify you have the correct channels turned on. Scroll through the tools menu at the bottom of the screen and select Tak Channels. Then select WFTAK from the server list. It should be the only choice.

1. In iTAK checkmarks next to the channel name denote if the channel is on.
2. Channel descriptions are listed below the channel name. You may need to scroll down through the channels. Channels do not nest in a file structure, like on a computer.
3. If you are added to a channel while iTAK is open you may need to close out and restart iTAK for the channel to be visible.

Turn off unnecessary high processing channels such as vehicle locations (e.g., WFTAK All-Users), and let the application run in the background when you don’t need to look at the screen.

Click on the Settings icon in the upper left (gear wheel). Select the top box that has the person silhouette. From there you can change your Callsign, Color (Team), and Role. Please follow the prescribed format. The format may be found in the Training section of the website.

You may only send messages and data packets to users that are online. WFTAK does not work like the cell network and cache text messages to be viewed at the user’s discretion.

Resource location Icons have 2 different states:  Live and Stale.  When a timestamp has been updated in the last 5 minutes, that location is Live.  When no new locations are received in 5 minutes, the location becomes Stale and is greyed out.  You can modify when a Stale device is removed by your map to different time intervals, or not at all.

1. Open Settings-> Preferences -> Stale Data
   • Check/Uncheck the ‘Remove stale items’ button as desired.
   • If you want to remove stale items, choose your ‘Clean up time’ as 
2. iTAK:  Open Settings-> Preferences -> Stale Data.
   • Change Settings as needed

To start sharing your location open the application. To stop sharing your location close out of the application. Your location will only be shared when it says there is a green dot in the lower righthand corner AND you have a channel that says it shares its location in the channel description. Having the aircraft or vehicle channels open will not share a user’s location. However, the WFTAK All-Users channel does share your location, and more than one channel may be open at a time.

You are connected if you see a green dot in the lower righthand corner of the screen. If you see a red dot instead, you are not connected to the WFTAK server. Check your server connection settings and/or your device connectivity.

1. If everything looks normal try restarting the ATAK application
2. If you have changed your password, you will need to update the password on your device to connect to the server.
   • Click on the red circle in the lower lefthand corner that overlaps the TAK icon
   • Click on the pencil icon to edit
   • Make sure the Use Authentication and Enroll for Client Certificate boxes are checked
   • Type in your username (email address), new password, and hit OK
     1. If the connection is still red make sure you typed the username/password correctly.

Verify you have the correct channels turned on. The channel tool defaults to the left most tool in the top of your screen (3-circles connected to 3 lines in a trident formation).

1. Click on the channels tool and make sure the eye symbol is all white. If there is a line through the eye and it is grey, the channel is off.
2. Channel descriptions are listed below the channel name. You may need to scroll down through the channels. Channels do not nest in a file structure, like on a computer.

Turn off unnecessary high-processing channels such as vehicle locations (e.g., WFTAK All-Users) and let the application run in the background when you don’t need to look at the screen.

In the top lefthand corner of the screen select the three parallel lines. This will open additional tools. Scroll down to settings and choose the top selection option, Callsign and Device Preferences. Select Callsign Preferences and from there you can change your call sign, team color, and user role.

Is the other user connected to the WFTAK server, and are you and/or they in a channel that shares resource locations? Read Only channels like aircraft locations do not have a messaging function.